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Content Guidelines

General Guidelines

People come to to connect with great local sober living homes. We know that people won’t always agree, but we expect everyone on the site to be honest and respectful. Reviews and/or responses to reviews that do not follow these guidelines will not be published.

  • Relevance: Please make sure your contributions are appropriate to the forum. For example, reviews aren’t the place for rants about political ideologies, a sober living’s employment practices, extraordinary circumstances, or other matters that don’t address the core of the consumer experience.


  • Inappropriate content: Colorful language and imagery are fine, but there’s no place for threats, harassment, lewdness, hate speech, or other displays of bigotry.


  • Conflicts of interest: Your contributions to should be unbiased and objective. For example, you shouldn’t write reviews of a sober living you operate, or of a sober living you are in competition with. 


  • Privacy: Don’t publicize people’s private information. For instance, please don’t post close-up photos or videos of other people, and don’t post other people’s full names.


  • Promotional content: Don’t post promotional material unless it’s through a sober living profile page for which you are the verified Operator. Let’s keep the site useful for consumers and not overrun with commercial noise from every user.


  • Intellectual property: Don’t post content from other users or websites. Simply write your own copy and share your own photos.

Even though you can be kept completely anonymous on, the best reviews come from credible users who fill out their User Profile. Reviews that share your story and reflect your experience are extremely helpful for people in need of a sober living home. Here are some additional thoughts for conscientious reviewers:

  • Personal experience: We want to hear about your first hand experience, not what you heard from your friends and acquaintances. Even if it was just a phone call or a tour of a facility.


  • Accuracy: Make sure your review is factually correct. Feel free to air your opinions, but don’t exaggerate or misrepresent your experience. We don’t take sides when it comes to factual disputes, so we expect you to stand behind your review.


  • Respond to other reviews: Providing a different perspective to someone else’s review is hugely helpful to the community. By responding to other people’s reviews, you can bring a deeper understanding that will help someone make a more informed decision.


  • Demanding payment: Writing a review should be informative and meant to help the broader community. You should not threaten to post or offer to remove a negative review as a way to extract payment from a sober living.


  • Review updates: Review updates should reflect a new experience or interaction with the sober living. Don’t keep posting about the same old story you’ve already told. If you’d like to add new insight to an old experience, you can edit your review.

Photos should be broadly relevant to the sober living and reflect the typical consumer experience (e.g., what the sober living looks like, what the sober living offers, etc.). If you’re a sober living, show us what you offer and what makes your sober living unique. Here are some additional things to keep in mind:

  • Relevant to everyone: We may remove a photo that showcases a unique personal experience that isn’t relevant to other people (e.g., a receipt or written exchange with a business) from the photo gallery for the sober living.


  • Clean: We don’t want imagery of violence, drug use, nudity, near nudity, or suggestive acts—even if those images are an accurate representation of the sober living.


  • Friendly: Don’t use your photos to attack others. Choose photos carefully and make your point in your review, or review response.

Don’t be shy. Even though your account may be kept completely anonymous, you can use your account profile to let people know who you are. Your peers want to read reviews from people they know and trust (not those with profiles that are empty).

  • Anonymity: We understand anonymity will be important to some people who feel they are in danger if they share certain heinous experiences (sexual assault, drug trafficking, overdoses). Unfortunately, this is the reality that comes with sober living homes. is how you can remain anonymous while speaking out to help other people be aware of your experience.


  • User Profiles: We encourage users to tell people a little something about themselves, but ask that you keep it relevant and don’t attack competitors, reviewers, or Avoid seeding your profile with keywords, special offers, or promotions—we’ll remove those if we see them.


  • Ask the Community: Being able to ask and answer community questions about a sober living is extremely valuable, but as they say, with great power comes great responsibility. Stick to questions that are also relevant to others, don’t ask loaded questions or make presumptions, and keep the tone civil and non-argumentative. If you really don’t have anything meaningful to add, best not to say anything at all. Clear questions with enough context and details will get more focused answers and meaningful conversation.

Join our community to get resources for locating safe and reliable Sober Housing.

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